Sending parcels

What if I've missed a pick-up?

If you've missed the pick-up time, you can call your local Courier Franchisee or depot to arrange collection for the next delivery cycle.

Can't you just quickly rush back and pick up my parcel?

Unfortunately, we can't do this because our couriers operate on a timetable (like a bus or train). If we went back we'd be late for the next customer. Apologies for any inconvenience, but this is the way we reduce our costs to provide our great low prices to you.