We’ve developed a range of tools to make it easier for you to work with us.
Not sure what label to put on your parcel? Simply click here to load your parcel’s details and our handy labeling guide will tell you what Fastway labels you need.
Check the cost and delivery time to get your parcel from A to B with our quick quote form. NB: the quick quote form is for Fastway customers only. If you want to send a one off parcel, click here for a quote.
It is Fastway Couriers’ policy to obtain a signature on all deliveries so if you’re unable to accept your delivery in person you can select to provide us an authority to leave without a signature and nominate a safe place for us to leave your parcel*.
*By completing this form you indemnify Fastway and its Courier Franchisee against any claim for loss and/or damage relating to any freight item left.
Your parcel will be handled several times by hand as it travels through our system so correct and adequate packaging is important to ensure that your item gets to its destination safely. Click here for the packaging guide.
There are two ways to calculate a parcel’s ‘weight’ – dead weight (your parcel’s actual weight) and cubic weight (your parcel’s size). The delivery rate is calculated on whichever is the greater. Click here for simple instructions on how to calculate cubic weight.
Sometimes things can go wrong – click here for an overview of Fastway Couriers’ claims process.