What evidence is required to make a claim?

When making a claim, you’ll be required to provide two forms of evidence:

1. Cost price

You must be able to prove the cost price of the goods, for example providing a copy of the supplier invoice. 

2. Type of goods

You must be able to prove the type of goods that travelled in the actual parcel, for example providing a copy of the selling invoice.

Click here for our claims guide.

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